KelvinforgeOur 30-day guarantee
Try anything from Kelvinforge. If it doesn't suit you, send it back within 30 days and we refund the full item price.
The promise
Return any item within 30 days of delivery, for any reason. Refunds go back to the original payment method within 3 business days of receipt.
30-day returns
For any reason, including simply changing your mind.
Insured delivery
Damaged or lost in transit? Replaced or refunded at our cost.
Secure payment
Cash on delivery or bank transfer only: no card prepayment, no card details collected.
How to claim
- Email [email protected] with your order number.
- We reply with a return number and the return address within one business day.
- Send the item back; the refund is confirmed once it reaches us.
Full conditions are set out on the Returns policy and Delivery terms pages.